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Frequently Asked Questions

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We never say “no” to nice people. We try to see patients within a week of their contacting us. If you tell us that the problem is urgent, we will make every effort to see you that same day. Our office is open to patients Monday through Saturday, 56 hours each week (office hours). Note: At this time we can only accept new Medical Assistance patients who are considered to have “special-needs.”

When you give us your email address and/or cell phone number, you’ll be able to request an appointment, be reminded of your appointment, confirm your appointment, and provide feedback about your experience via email and/or text. Our electronic communications are powered by Solutionreach, which ensures that you’ll receive no spam, that you’ll be able to opt-out at any time, and that the reviews about us were written by legitimate patients.

You may also email us at any time at info@drhlevyassoc.com. To better serve the deaf community, we try to monitor emails for emergencies whenever the practice is closed. Many of our staff members have learned and are comfortable with American Sign Language. Please write “dental emergency” on the subject line to call our attention, and make sure to include the patient name, date of birth, your name, and a phone number to text if you have that capability.

A child’s first experience at the dental office should be fun and pleasurable. We urge the family NOT to frighten the child with trigger words such as needle, hurt, pain, or drill.

Your child may sit either on your lap, or on the chair. You are welcome to remain in the treatment room if you wish.

We generally show the child everything we do, before we do it. That reduces the fear of the unknown that many children have. We will count their teeth, play with their teeth, perhaps take some photographs or radiographs, and (depending on need) may clean their teeth. At the end of the first visit the child leaves the office with some toy prizes, and a positive experience.

If we find that more treatment is necessary, we prefer to schedule it for a second visit, at the office or the hospital operating room. At the office your child can be relaxed with special sedation medicine and laughing gas. At the hospital, your child can have work done while he or she sleeps. (This preference is not written in stone; we will always discuss the options with the parent or guardian.)

You can watch cable TV, videos or listen to music during treatment. If you are very apprehensive, we can prescribe sedation medicine prior to treatment, and use nitrous oxide (laughing gas) during treatment.

If you prefer to be completely asleep, Dr. Levy, Dr. Somerville and Dr. Patel can treat you at a dental surgical center or hospital operating room on a same-day-in-and-out basis. When you wake up, the dental work is done, and you have absolutely no recollection of the procedures. Anesthesia is safely performed by a physician anesthesiologist or CRNA anesthetist using intravenous (IV) sedation or general anesthesia.

Yes. We make white plastic or porcelain fillings, porcelain crowns, and tooth- colored veneers. We also bleach teeth.

We offer several bleaching methods. Custom bleach trays with a special home-bleaching gel that you wear while either asleep or awake. The take-home customized trays and gel are currently $220/arch or $400/full mouth. Laser bleaching for immediate results is also available for $500, but call our office for pricing, since specials are offered every so often.

We designate Tuesdays from 8 AM to 1 PM exclusively for patients with special needs. They can sit in one of our nine comfortable treatment room chairs, in their own wheelchair, or recline on their gurney. All patients — developmentally or intellectual disabled, suffering from autism, Alzheimer’s, or just very young and fearful — are treated respectfully and thoroughly by a highly trained and experienced staff. If need be, work can be performed safely and conveniently via office sedation or under hospital general anesthesia.

Please call and let us know 24 hours in advance, to allow another patient to occupy the treatment room reserved for you. In the event of an emergency, please call us as soon as you realize that you cannot keep the appointment. If you’re calling after business hours, leave a message clearly stating your name and your appointment date and time.

If you fail to show up or provide adequate notice, an overhead fee of $60/hour of your reserved time will be assessed to your account. This is to help defray the cost of the staff and overhead reserved for you. If you repeatedly do not show, we will request that your records be transferred to another practice.

Yes, please like us to get updates about our practice and learn helpful tips and techniques to add to your home care. We’ll also share interesting dental news articles and maybe a few dad or dental jokes!

Absolutely! Click on the “write a review” button on Yelp or Google. Also, after your visit you will receive an email with a link to submit a review to Solutionreach, which is able to verify that reviews come from actual patients.

Yes, we’re currently seeking an experienced Treatment Coordinator (job description, PDF). 

For other positions, please send us your resume and we’ll keep it on file. Dr. Harvey Levy & Associates is an affirmative action, equal opportunity employer, sensitive to biases based on race, age, class, religious/non-religious beliefs, physical differences and sexual orientation.