Your Office Visit
Welcome to our practice!
In order to keep you safe and provide the highest level of care, we ask that you take the following steps before your appointment and upon arrival for your appointment.
Before your upcoming appointment:
- Within 5 days of your appointments: Complete your electronic patient forms. We have helpful hints and instructions with screenshots to walk you through the process. If you are unable to complete the forms electronically, please contact our office. We will request that you arrive at least 45 mins prior to your appointment to complete new patient paperwork or 15 mins before your appointment to update existing patient paperwork.
- Sign-up for our Secure Patient Portal for easy access to your scheduled appointments, two-way texting with our office, and more!
- 72 hours before appointment: A front desk coordinator will call and ask COVID-19 pre-screening questions and review arrival instructions with you.
- If you are feeling ill or experiencing cold or flu-like symptoms, please call 301-663-8300 or email info@drhlevyassoc.com prior to your appointment. We will be happy to reschedule your appointment to keep you, your family, and our team safe.
- On the day of your appointment: Make sure you bring a proper mask (not a neck gaiter). If you have forgotten your mask, please let us know upon your arrival and we will provide one. We recommend a sweater or light jacket because the treatment rooms will be cold.
Upon arrival for your appointment:
- Please arrive at least 10 minutes prior to your scheduled appointment time.
- Stay in your vehicle.
- Call the office at (301) 663-8300 and let our front desk team know that you have arrived. We will ask you COVID-19 pre-screening questions. (If you don’t have a cell phone or are hard of hearing, you may come inside the building with your mask on, and then ring the doorbell outside Suite 108 or wave at our FD team through that window to acknowledge your arrival.)
- Put on your mask.
- Our office is located on the first floor in the south wing of the building. Upon entering the building, turn right and go through the glass doors entry. Suite 109 is the second door on the right, where you will see chairs and hand sanitizer stand.
- Please take a seat in the chairs provided and wait to enter. Your clinician will greet you outside of the entrance to bring you to your treatment room.
- You will be asked to wash your hands for 20 seconds or cleanse your hands using hand sanitizer.
After your appointment:
- Your clinician will escort you to the check-out station. Please be mindful of social distancing if another patient is also checking out- we have placed blue and green feet decals on the floor to make this easy for you.
- You will exit through Suite 108.
Helpful Hints:
- Arrive on time, or call ahead if you are running late. With our full schedule, it is extremely important you arrive on time. We will try to accommodate late arrivals, but be aware that if you’re running late, your appointment may need to be rescheduled to a date several weeks ahead.
- Bring a sweater or light jacket. We have lowered the temperature in the office to enable our clinicians to work comfortably under the required PPE.
- Only two people may accompany each patient.
